Privacy Policy
Rockwall Connect is a local business directory based in Rockwall, Texas. This policy explains what information we collect, how we use it, and the choices you have. The short version: we collect only what we need to run the directory, we don't sell your personal information, and you can reach a real person with any question.
Information We Collect
When you submit a business, we collect the listing details you provide — business name, description, category, and contact information. When you post a review, we collect your name and email so we can verify the review is genuine. When you subscribe to the newsletter or use the contact form, we collect your name and email address. Like most websites, we also receive standard technical data such as IP address and browser type.
How We Use Your Information
We use your information to operate the directory: publishing and maintaining business listings, verifying and displaying reviews, responding to messages, and sending the newsletter to people who signed up for it. Business contact details submitted for a listing are published publicly — that's the point of a directory — but personal emails used for review verification and newsletter delivery are not displayed on the site.
Payments
Premium listing payments are processed by Stripe, a PCI-compliant payment processor. Your card number is entered directly with Stripe and never touches our servers. We retain only the records needed to manage your premium status, such as which listing was upgraded and when.
Email and Third-Party Services
We send transactional email (listing confirmations, review verification) and, for subscribers, marketing email through reputable email providers. Every marketing email includes an unsubscribe link, and removals are honored immediately. We use a small number of third-party services to run the site; they process data on our behalf and are not permitted to use it for their own purposes.
Cookies and Analytics
We use cookies and similar technologies for essential site functions — keeping you signed in where applicable, remembering preferences, and processing secure checkout. We also use basic analytics to understand which pages and categories Rockwall visitors find most useful, which helps us improve the directory. You can control cookies through your browser settings; blocking essential cookies may affect features like payment and sign-in.
Data Retention and Security
We keep listing and review data for as long as the listing is live, and contact-form messages for as long as needed to resolve the inquiry. When you ask us to delete something, we remove it from the live site promptly and from backups on their normal rotation. Data is stored with reputable hosting providers using industry-standard encryption in transit.
Your Choices and Contact
You can request an update or removal of your listing, review, or subscription at any time through the contact page. We respond to privacy requests promptly, typically within one business day. This policy may be updated occasionally; the effective date at the top of this page reflects the latest revision.